Vol. 01 / Issue Nº 26 — Dinami.AI Filed under: Eispraxis Agent · Collections v1.0 · EN · MMXXVI
Compliance deadlines: e-delivery notes — phased rollout · B2B e-invoicing — Oct 2026
37.9838° N · 23.7275° E
I. Plate Nº 17 / DA-26 · collections product 001 / 005
Available product

The Eispraxis Agent takes on your business's debt collection.

A ready-made AI system, designed specifically for the needs of Greek small and medium-sized enterprises. It connects directly to your invoices and data in myDATA, automatically identifying every outstanding debt. It methodically and systematically manages overdue debts, automatically sending polite, ongoing reminders in Greek, as well as personalized settlement proposals for each debtor.

How it works
37.9838° N · 23.7275° E — Athens
Plate Nº 17 / DA-26 FIG. 17 · 1:1

For Greek small and medium-sized enterprises, late payments drain valuable cash flow and cost hours of work. Manual communication and tracking of debts is a time-consuming, costly, and often uncomfortable routine process.

The Eispraxis Agent lifts this burden off your team, running the process automatically and continuously, without altering your distinctive communication tone or your customer relationships.

Ideal for
  • Accounting offices
  • Professional services
  • Workshops & service
  • Wholesale
  • Small chains
II. Collections flow · 4 movements 002 / 005
How it works

Automated management: from invoice to payoff.

1.

Reads

Plate Nº 06

It connects to your invoicing system and myDATA, knowing at all times every open invoice, amount, date, and debtor.

2.

Categorizes

Plate Nº 12

It sorts debts by date and criticality, so it knows which case requires immediate priority.

3.

Executes

Plate Nº 13

It drafts and sends automatic, polite, ongoing reminders, escalation notices, and settlement proposals for each debtor.

4.

Works with your team

Plate Nº 05

The system does not operate without oversight. As soon as it detects any dispute, disagreement, or need for negotiation, handling is immediately transferred to a member of your team, along with the full history.

III. Capabilities matrix · 4 entries 003 / 005
Capabilities

What Eispraxis does.

01CHASE
Plate Nº 08

Automatic debt tracking

Frees your team from manual tracking, sending continuous reminders until final payment.

02DRAFTING
Plate Nº 09

Drafting per debtor

Automatically composes escalating reminders and settlement proposals tailored to each debtor, accurately recording every stage of the interaction.

03DATA
Plate Nº 10

Valid myDATA reading

Automatically syncs with your invoices and the myDATA platform, pulling real data for every outstanding item and ensuring alignment with the 2026 deadlines.

04ESCALATION
Plate Nº 05

Safeguards (human-in-the-loop)

As soon as any dispute, disagreement, or need for negotiation is detected, the safeguards kick in and handling of the issue is immediately transferred to a member of your team, along with the complete debt history.

What changes in practice illustrative
Outcome

An end to manual tracking of outstanding balances and to tedious collection reminders.

Illustrative example
A business with ~200 open invoices · 1 person chasing debts by hand
↓ with Eispraxis
Eispraxis chases every debt automatically · a human only steps in on disputes

Illustrative scenario, not a measured client. The real outcome depends on the volume and age of your debts.

  • Polite but persistent reminders in Greek.
  • Always knows what is owed via myDATA.
  • Payment-plan proposals per debtor.
  • No debt is forgotten — the system never tires.
IV. Frequently asked · 8 entries 004 / 005
FAQ

Before you ask.

How does the system connect to my invoices and myDATA?

The Eispraxis Agent connects directly to your invoicing system and reads data from the myDATA platform. This way, the system knows at all times every open invoice, the exact amount, the date, and the debtor's details. The connection is set up once, at the start of the project, and afterward updates happen automatically, freeing you from manual data entry.

How does the AI react if the customer replies or expresses some disagreement?

For routine communications — such as a simple reminder, a clarification about the amount, or a request for a settlement — the AI carries out the process automatically. As soon as a substantive disagreement or need for negotiation is detected, strict safeguards kick in. The system immediately hands off management to a member of your team, along with the full history of communication with the debtor.

Is there a risk that the AI's tone could harm my customer relationships?

No — the system's communication style is fully professional and courteous, keeping your own corporate voice intact. The goal is to carry out collections without disrupting your good personal relationships with customers. You set the boundaries and rules, choosing how frequent or spaced out the reminder schedule will be.

How soon will the system be ready to operate?

In most cases, the first working version of the Eispraxis Agent is adapted to your own collections workflow within a few weeks. We always start with a free assessment of your outstanding debts, submitting a clear, detailed project proposal before we begin developing the system.

Can I review and approve messages before they're sent?

Of course. In the initial operating phase, strict safeguards are activated: the AI drafts the reminder, and it is only sent once you give your approval. Once you've confirmed the system faithfully follows your rules, you can fully automate the simple, routine reminders while keeping human oversight for the more complex cases.

Which channels does the AI Agent use (email, SMS, Viber, WhatsApp)?

Our solution uses email as the primary starting point for every collections workflow. Depending on your business's needs, we can integrate SMS and, where permitted, Viber or WhatsApp. Every channel used strictly follows your own frequency rules, while preserving your company's professional tone.

How are mistaken reminders to customers who have already paid avoided?

The system syncs with your invoices and payments, drawing on real data. If a debt is settled, tracking stops immediately. At the same time, partial payments or active settlement plans are recognized as distinct statuses and are not treated as unpaid invoices.

What kind of data does the system use, and where is it stored?

The AI has access only to the data necessary for the collections process (invoices, amounts, dates, and history). Every system is designed strictly according to GDPR standards, with the option of hosting within the European Union. Data remains under your exclusive control and is not used to train models without your agreement.

V. Closing plate · correspondence 005 / 005
Get started

Put Eispraxis to work collecting.

Show us your open debts. We'll show you — plainly — how Eispraxis will chase them, and what it would take to go live.

Set up around your own collections flow, in weeks. The first assessment is free.

Plate Nº 15 / DA-26 FIG. 15 · 1:1

Start a project.

Choose the problem you want to solve and leave your details. You'll receive a clear assessment of whether AI is the right solution and what's needed to get started.

The form is handled by Dinami.AI’s Lead Agent — the same kind of system we build for your own business.

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