Πώς συνδέεται με τα τιμολόγιά μου και το myDATA;

Ο Eispraxis συνδέεται με το σύστημα τιμολόγησής σας και διαβάζει τα στοιχεία myDATA, ώστε να γνωρίζει κάθε ανοιχτό παραστατικό — ποσό, ημερομηνία και οφειλέτη. Η σύνδεση γίνεται μία φορά, στο στήσιμο· από εκεί και πέρα ενημερώνεται μόνος του, χωρίς να ξαναπληκτρολογείτε τίποτα.

Τι γίνεται αν ο πελάτης απαντήσει ή διαφωνήσει;

Όσο η κουβέντα είναι ρουτίνα — μια υπενθύμιση, μια ερώτηση για το ποσό, ένα αίτημα διακανονισμού — ο Eispraxis τη χειρίζεται. Τη στιγμή που ο οφειλέτης διαφωνεί ουσιαστικά ή θέλει να διαπραγματευτεί, κλιμακώνει σε εσάς με όλο το ιστορικό, ώστε να μπείτε χωρίς να ξαναδιαβάσετε τίποτα.

Είναι ευγενικό ή θα χαλάσει τις σχέσεις με τους πελάτες μου;

Ο τόνος είναι ευγενικός και επαγγελματικός, στα ελληνικά, κουρδισμένος στη δική σας φωνή. Στόχος είναι να εισπράξετε χωρίς να γίνετε εσείς ο κακός — επίμονος, ναι, αλλά ποτέ επιθετικός. Εσείς ορίζετε πόσο σφιχτό ή χαλαρό θα είναι το κυνήγι.

Πόσο γρήγορα μπορώ να το έχω σε λειτουργία;

Στις περισσότερες περιπτώσεις, ο Eispraxis στήνεται γύρω από τη δική σας ροή εισπράξεων μέσα σε λίγες εβδομάδες. Ξεκινάμε με μια δωρεάν αξιολόγηση των ανοιχτών οφειλών σας και μια καθαρή πρόταση πριν γράψουμε γραμμή κώδικα.

I. Plate Nº 17 / DA-26 · collections product 001 / 005

Product — available now

Eispraxis chases what you're owed.

The AI collections agent for Greek SMEs. It reads open invoices and myDATA records, sends polite but persistent reminders in Greek, proposes a payment plan where it helps, and hands over to a person on your team when a debtor disputes or negotiates.

How it works

37.9838° N · 23.7275° E — Athens

Plate Nº 17 / DA-26 FIG. 17 · 1:1

In Greek SMEs, late payments eat cash flow and hours. Following up on debts is necessary, awkward, and easy to forget. Eispraxis does it systematically — without tiring and without souring the relationship.

Ideal for

Accounting offices
Professional services
Workshops & service
Wholesale
Small chains

II. Collections flow · 4 movements 002 / 005

How it works

From open invoice to payment.

Reads

Plate Nº 06

Connects to your invoicing and myDATA and knows, at any moment, what is owed and by whom.

Sorts

Plate Nº 12

Ranks debts by age and risk, so it knows who to chase first — and how.

Chases

Plate Nº 13

Sends reminders, escalation notices, and payment-plan proposals per debtor — polite, persistent, in Greek.

Escalates

Plate Nº 05

The moment a debtor disputes or negotiates, it hands over to a human with the full history.

III. Capabilities matrix · 4 entries 003 / 005

Capabilities

What Eispraxis does.

01CHASE

Plate Nº 08

Automatic chasing

Chases every late invoice automatically — polite, persistent, in Greek — until it's paid or escalated to you.

↗

02DRAFTING

Plate Nº 09

Drafting per debtor

Drafts reminders, escalation notices, and payment-plan proposals per debtor, keeping a full communication history.

↗

03DATA

Plate Nº 10

Reads myDATA

Reads your invoices and myDATA records, so it always knows what is owed — and stays within the 2026 myDATA deadlines.

↗

04ESCALATION

Plate Nº 05

Escalation to a human

The moment a debtor disputes or negotiates, it hands over to a human with the full history of the debt.

↗

— What changes in practice illustrative

Outcome

Less manual chasing.

Illustrative example

A business with ~200 open invoices · 1 person chasing debts by hand

↓ with Eispraxis

Eispraxis chases every debt automatically · a human only steps in on disputes

Illustrative scenario, not a measured client. The real outcome depends on the volume and age of your debts.

Polite but persistent reminders in Greek.
Always knows what is owed via myDATA.
Payment-plan proposals per debtor.
No debt is forgotten — the system never tires.

IV. Frequently asked · 8 entries 004 / 005

FAQ

Before you ask.

How does it connect to my invoices and myDATA?

Eispraxis connects to your invoicing system and reads your myDATA records, so it knows every open document — amount, date, and debtor. The connection is set up once; from then on it keeps itself current, with nothing for you to retype.

What if the customer replies or disputes?

As long as the exchange is routine — a reminder, a question about the amount, a request for a payment plan — Eispraxis handles it. The moment a debtor substantively disputes or wants to negotiate, it escalates to you with the full history, so you step in without rereading a thing.

Is it polite, or will it damage my customer relationships?

The tone is polite and professional, in Greek, tuned to your own voice. The goal is to get paid without you playing the villain — persistent, yes, but never aggressive. You decide how tight or relaxed the chasing is.

How soon can I have it running?

In most cases, Eispraxis is set up around your own collections flow within a few weeks. We start with a free assessment of your open debts and a clear proposal before we write a line of code.

Can I approve messages before they're sent?

Yes. At the start you run Eispraxis in approval mode: it drafts the message and only sends it once you approve. Once you trust the tone and the rules, you let routine reminders go out automatically and keep approval only for sensitive cases.

Which channels does it use — email, SMS, Viber, WhatsApp?

It starts with email, which covers most B2B collections. Depending on your flow we add SMS and — where supported and permitted — Viber or WhatsApp. Every channel follows the same tone and frequency rules.

How does it avoid wrong reminders to people who already paid?

It syncs with your invoices and payments, so it sees settlements, partial payments, and payment plans. If a debt is cleared, it stops following up immediately — and treats a partial payment as its own state, not an unpaid invoice.

What data does it see, and where is it stored?

It sees only what it needs for collections: invoices, debtors, amounts, dates, and communication history. Your data stays yours, with EU hosting where required, full action logs, and no training on your private data without agreement.

V. Closing plate · correspondence 005 / 005

Get started

Put Eispraxis to work collecting.

Show us your open debts. We'll show you — plainly — how Eispraxis will chase them, and what it would take to go live.

Set up around your own collections flow, in weeks. The first assessment is free.

Plate Nº 15 / DA-26 FIG. 15 · 1:1